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AI customer service bots: The efficiency gap that’s leaving users behind

Businesses invested heavily in AI-driven support systems, expecting seamless automation. Instead, they’re facing a surge of errors—from false charges to unresolved complaints—that human agents must now fix, und...

Last updated 5 minutes ago • AI customer service bots: The efficiency gap that’s leaving users behind
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AI customer service bots: The efficiency gap that’s leaving users behind

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